Viridian Glass · Manufacturing / Glass Products
Keeping a Manufacturing Giant Running
Overview
Viridian Glass, one of Australia's leading glass manufacturers, engaged SoftLogic to take ownership of their core business systems — ensuring critical manufacturing and distribution software remained stable, performant, and continuously improved.
The Challenge
Mission-critical internal software underpinning manufacturing operations had grown organically over years, with mounting maintenance overhead, no dedicated internal development resource, and increasing pressure to integrate with modern cloud-based tooling.
What We Did
- 1
Onboarded as the dedicated engineering partner, taking full ownership of the existing codebase and establishing a clear support and development cadence.
- 2
Conducted a systematic code audit to identify stability risks and performance bottlenecks impacting day-to-day operations. Implementation of CI/CD with automated tests to create confidence in the software systems.
- 3
Resolved a backlog of outstanding defects and introduced automated regression testing to prevent recurrence.
- 4
Implemented incremental feature improvements aligned with evolving operational requirements, without disrupting live systems.
- 5
Established Azure-based infrastructure for improved reliability, monitoring, and disaster recovery capability.
- 6
Provided ongoing maintenance, rapid-response support, and quarterly roadmap planning with key stakeholders.
“A very professional and thorough service. The Softlogic team were able to take over the software that runs the business after we were separated from our parent company and lost access to the developers. We were faced with hiring a development team but realised we didn't want to get into software development — after all, we make glass. We've been giving the support team bugs and enhancements, and are now starting to replace portions of the system. The business analysts at SoftLogic helped define our new system concept. I would highly recommend SoftLogic to rescue your critical software.”
More from Viridian Glass
Self-Service Order Visibility & Online Ordering
Client Access Portal
We designed and built a unified customer portal that replaced call-centre dependency with self-service order tracking, live delivery maps with truck location, proof of delivery, document access, and online glass ordering — all surfacing data from Viridian's existing legacy systems we are maintaining.
React Native App for iOS & Android
Mobile Order Management & Tracking
Extended the Viridian Glass Client Portal into a native mobile app for iOS and Android, putting client dashboard, order management, live delivery tracking, and a delivery calendar directly in the hands of client staff — further driving digital ordering engagement from 19% to 27%.
Software Rescue
or Replace
Methodology
A Structured Decision Framework
for Business Leaders & CTOs
Before you rewrite, make the right call.
Most organisations rewrite software they should rescue — wasting years and millions discovering complexity already embedded in the system they abandoned. This free methodology gives you a structured framework to make the rescue-or-replace decision with confidence, before committing to either path.
- The 5-dimension framework for evaluating rescue viability vs. full redevelopment
- The 3-phase rescue process — Resuscitation, Rejuvenation, and Renovation — explained in full
- The 7-step triage methodology for taking ownership of an unknown or orphaned codebase
- How to reduce redevelopment risk with incremental modernisation
- The financial case: why rescue-first consistently delivers better ROI than a big-bang rewrite
Got a problem to solve?
Whether you're starting from scratch, scaling up, or dealing with a system under stress — let's talk about what we can build together. We can start by ensuring your systems continue to operate while a strategy is developed to make the most of your investment.