Mobile Order Management & Tracking
React Native App for iOS & Android
Extended the Viridian Glass Client Portal into a native mobile app for iOS and Android, putting client dashboard, order management, live delivery tracking, and a delivery calendar directly in the hands of client staff — further driving digital ordering engagement from 19% to 27%.
React NativeExpoiOSAndroidReal-time Tracking
27%
Online ordering rate (up from 19%)
+8%
Engagement lift over portal alone
2
Platforms — iOS & Android
1
Shared React Native codebase
The challenge
Following the success of the Client Portal, Viridian needed the same capabilities available to client staff in-factory and on the road. Customers needed mobile-native access to delivery monitoring, ordering, and upcoming delivery scheduling — without relying on a desktop browser.
Our approach
- Built with React Native and Expo for a single codebase deployable to both iOS and Android, sharing business logic with the existing portal.
- Replicated and extended all Portal features including live delivery tracking, order placement, and document access in a mobile-optimised interface.
- Added a delivery calendar view showing scheduled deliveries across the coming weeks for planning and visibility.
- Optimised for in-factory use: large touch targets, fast load times, and resilient data patterns for variable connectivity environments.
- Coordinated App Store and Google Play submission with staged rollout across the Viridian customer base.
Built for the yard, not the office
Customers wanted to know where an order was without ringing the branch. Staff wanted to stop being the ones who answered. The app had to work with one hand, in daylight, on a site with patchy coverage.
- Order history and live delivery status from the existing systems
- Offline reads with a sync that survives a dropped connection
- Push notifications on dispatch, delivery and exception
Through the app
The engagement
- Duration
- 12 weeks to the stores
- Team
- 2 senior engineers
- Stack
- React Native, Expo, C# / .NET
- Platforms
- iOS and Android from one codebase
More from Viridian Glass
Customer review
“A very professional and thorough service. The SoftLogic team were able to take over the software that runs the business after we were separated from our parent company and lost access to the developers. We were faced with hiring a development team but realised we didn't want to get into software development — after all, we make glass. We've been giving the support team bugs and enhancements, and are now starting to replace portions of the system. The business analysts at SoftLogic helped define our new system concept. I would highly recommend SoftLogic to rescue your critical software.”
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