3 Step Digital Technology Transformation

Home » Digital Technology Transformation
  • Increase customer loyalty
  • Increase workforce efficiency
  • Harness local and offshore resources
  • Smartphone Application Strategy
  • Smart customer web portal strategy
  • Workforce digital transition strategy
  • Cloud first and migration strategy

3 StepS TO TECHNOLOGY TRANSFORMATION

SoftLogic Process Challenges > Strategies > Solutions
  • We will gain an understanding your organisations operations and challenges,
  • Facilitate a SWO(T) analysis to understand all challenges and opportunities
  • Identify highest return investments to generate real ROI. Learn more…
  • Analyse challenges and opportunities for technology aids and solutions 
  • Develop strategies with roadmaps of rapid incremental improvements
  • Incremental solution implementation to provide value as timely as possible
  • Plan cost effective implementation and high return solutions. Learn more…

Request Digital Technology Assessment

Example Strategic Business Investments

SoftLogic Increase Customer Engagement

Increase customer loyalty and engagement

Customers who struggle to locate relevant information on your website, will increase the number of calls for simple routine enquiries, causing excessive costs and staff to miss critical support and sales opportunities.

A Smartphone or Web Application that provides a personalised login, with directly related customer information, will reduce phone call load while increasing customer satisfaction.  This change will be achieved while providing a new channel for precision marketing that customers will value.

Contact us to review your Customer engagement challenges.

SoftLogic Solutions - Increase Workforce Efficiency

Increase workforce efficiency

Staff may be struggling with complicated processes that utilise many different tools, or they may deal with complex macro enabled Word or Excel files, or even an outdated Mobile Application. These situations are common across businesses.

A Smartphone App or Web App will provide tailored workflows that are easily maintained and extended, guiding the user through their daily tasks. Well-designed solutions improve efficiency, reduce training and support costs, while increasing staff satisfaction and retention. 

Contact us to review your workforce efficiency challenges.

SoftLogic Solutions - We can harness the right skills for your challenge

Harness the right skills for the challenge

Diverse business challenges require diverse skill sets to determine the best practice in each department. Staff members can buckle under the weight of conflicting challenges without the right consultant to call for support. Consider all unaddressed process improvements that could be fast tracked to improve the bottom line.

Harness our strategic analysis and project management experience, solution design and implementation know-how to increase momentum of initiatives. Utilise our knowledge of AusIndustry Research and Development Tax incentive, local and offshore resources to complete simple and complex projects, improve ROI and boost productivity.

Contact us to review your challenges and harness our expertise.

Would you like to start a project with us?

Contact us to discuss key challenges and how we can find the right strategy and solution for you...

Example Digital Technology Strategies

SoftLogic Solutions - Create an App Strategy to increase customer engagement

Smartphone Application strategy

Our consultants will formulate and optimise application ideas using best practice workshops and prototyping tools. Through structured User Centred Design (UCD), create an Application that is a pleasure to use and becomes a valuable extension of your organisation. 

Explore the many implementation options to launch the Application in the most flexible, cost effective manner ensuring maximum ROI.

Contact us to review your Smartphone Application challenges.

 

SoftLogic Solutions - Customer Web Portal

Customer web portal strategy

Utilise our extensive knowledge of cloud services provided by Microsoft, Amazon and Google to implement a state-of-the-art smart, integrated, customer portal. Through structured User Centred Design (UCD), create a customer portal that is a pleasure to use and becomes a valuable extension of your organisation.

Our consultants provide implementation strategies that take full advantage of workflow engines, integration tools, cloud Platforms As a Service (PAS), with the latest security and privacy standards. These strategies bring together a cost effective, safe, scalable and reliable customer experience.

Contact us to review your customer portal challenges.

 
SoftLogic Solutions - When increasing workforce efficiency a transition plan to the digital solution will be key to success

Workforce transition strategy

Transitioning your workforce from outdated IT tools, or manual paper-based processes, involves many important time-consuming parallel activities. Our consultants will determine comprehensive transition strategies covering change management, training, project management and technology direction.

Harness our development, integration and testing expertise along with Smartphone Fleet Management,   ensuring a smooth transition to a state-of-the-art tailored IT system that significantly improves productivity.

Contact us to review your digital transition challenges. 

Softlogic Solutions - Strategy for cloud migration of existing systems

Cloud first strategy

Our consultants will use their extensive insight into Cloud providers such as Microsoft, Amazon and Google to review your infrastructure requirements and use proven processes to determine the best cloud migration strategy. Reduce the running costs of legacy systems or redeveloped solutions by ensuring the cloud migration takes advantage of hosted Platforms As a Service (PAS), virtual servers, containers, automation and serverless processing and launch as quickly as possible, while avoiding common pitfalls.

Contact us to review your cloud migration challenges.

 

Would you like to start a project with us?

Contact us to discuss key challenges and how we can find the right strategy and solution for you...